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covid 19 travel advisory
TRAVEL ADVISORY
Per Regulations of Government of Ontario, we have altered some of our normal practices and experiences to coincide with Public Health regulations and recommendations for the comfort and safety of our guests and staff. The grounds and gardens to stroll, the trails to walk, all served up with some fresh air remain a serene and peaceful backdrop for your stay.

Due to the increased number of COVID-19 cases in Ontario, we have enhanced our COVID-19 health and safety procedures to protect our guests and employees from the risk of COVID-19. We are doing regular screening consisting of answering screening questions and taking your temperature.
YOUR HEALTH AND WELL-BEING
We take great pride in maintaining the highest standards of cleanliness and hygiene. We are following Government of Ontario guidelines and implementing industry-leading health and safety protocols. We are required to adhere to comprehensive health and safety procedures including all local laws. In addition, we have taken the following additional measures specific to COVID-19:
  • Our team has been trained on all new health and safety procedures and enhanced operating protocols.
  • Guests & staff will be required to wear masks or other appropriate face coverings in all public areas.
  • We have increased the frequency of cleaning public areas (including the lobby, elevators, door handles, public bathrooms) and high-touch points in guest rooms.
  • Guest rooms will be left empty for 48 hours after check-out.
  • All guest rooms will receive enhanced cleaning and sanitization of all surfaces per new health guidelines.
  • Stay-over housekeeping services will be limited to by-request only to minimize potential exposure to guests and staff.
  • Disposable in-room coffee amenities and sanitized TV remote controls will be provided at check-in.
  • We have increased the deployment of hand sanitizers.
  • Contactless service will be offered when possible.